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Come Rain or Shine

Aug 29, 2019

After hearing from Dan Miller in our last episode, Jody and I welcome Nicole Cutrufo, Founder and CEO at Doitwell, to share her story.

A graduate of the Rosen College of Hospitality Management, Nicole worked various guest service gigs in Orlando and Rome before started her own consulting company in 2018. Having settled...

Aug 22, 2019

On this special episode, Dan Miller, author of “48 Days”, joins Jody and I to discuss his background and leadership philosophies.

According to Miller, one of the biggest challenges vocationals face is managing change. While many work in streams of success, not all operate in their uniqueness. As a result, when risk...

Aug 15, 2019

This is part two to our previous episode “Four Keys to Implementing Change” but in this episode, we’re talking about what needs to happen to make these changes actually happen.

The fact is as we all pursue our individual endeavors, we're all bonded by the inevitable challenges waiting for us. The question is when...

Aug 8, 2019

Change is continuous. As technology improves, our organizations will have to adjust. 

Implementing change is never easy. 

At Disney, we walk the line between doing what has made us successful and changing our products to remain relevant. 

When we implemented a big change at Disney, I learned there are four areas you...

Aug 1, 2019

As mentioned in past podcasts, knowing your audience is essential to quality leadership. To better a product or service, oftentimes, this can’t happen without customer engagement.

But as I’ve been recently reminded, sometimes the best way to know an audience is to be open to spontaneous interaction.

Such is the case...